Legal

Terms of Service

These terms govern a court's subscription licence to the Verdict digital court platform and the use of the platform by court officers and invited participants.

Last updated 5 August 2026

1. The licence

The platform operator grants the subscribing court a non-exclusive, non-transferable licence to operate a branded instance of Verdict for the conduct of its own proceedings, for the subscription term. The court's marks, seal and colours remain the court's property; the platform, software and documentation remain the operator's.

2. Permitted users

  • Court officers: registrars, judges and clerks of the subscribing court.
  • Case participants: counsel, parties and witnesses, admitted only by individual invitation issued by the registrar for a specific sitting.
  • Accounts are personal. Credentials and join links must not be shared, forwarded or reused, and each is bound to a single verified identity.

3. Judicial independence and the record

The platform operator does not participate in, moderate or influence proceedings. Control of a sitting rests with the presiding judge, exercised through the registrar and clerk. The written record is append-only: entries cannot be edited or deleted, and a certified record is sealed with a cryptographic fingerprint so tampering is detectable. The court remains the sole custodian and authority of its record.

4. Subscription, fees and renewal

  • Subscriptions are billed monthly or annually per licensed court, in advance, in the currency stated in the order form.
  • Fees cover hosting, security maintenance, updates, onboarding and support at the tier purchased.
  • Either party may decline renewal by written notice before the end of the then-current term.
  • Non-payment may lead to suspension of new sittings; read access to the certified record is preserved during any suspension.

5. Service commitments

The operator targets 99.9% monthly availability for the platform, excluding scheduled maintenance notified at least five working days in advance and events outside its reasonable control. Sitting-day incidents are treated as highest priority. Service credits, support hours and escalation contacts are set out in the order form.

6. Data and exit

The court owns its data. On termination the court may export its cases, bundles and certified records in machine-readable and printable form. The operator deletes or returns remaining data within ninety days of the export, save where retention is required by law.

7. Liability

Neither party excludes liability that cannot lawfully be excluded. Otherwise each party's aggregate liability is limited to the fees paid in the twelve months preceding the claim. The platform is a tool for conducting proceedings and does not provide legal advice.

8. Governing law

Unless the order form states otherwise, these terms are governed by the law of the jurisdiction of the subscribing court, and disputes are resolved by the courts or arbitral forum named in the order form.

This page is maintained by the Verdict platform operator and describes the platform's own practices and the controls available to a licensed court. It is not an independent certification or audit, and it does not replace the practice directions, rules of court or written law of any jurisdiction. Each licensed court remains the controller of its own case data and publishes its own notices to court users.